Terms of service

Terms of Service

Please read these terms carefully before using our store.

Welcome to Logen

These Terms of Service ("Terms") govern your use of the Logen website and store, including all products, content, and features we offer (the "Services"). Logen is powered by Shopify. References to "we," "us," and "our" mean Logen.

By visiting or using the Services, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

Section 1

Access & account

You must be of legal age in your jurisdiction to use the Services. If you are accessing on behalf of a minor, you are responsible for their use.

When creating an account or placing an order, you agree to provide accurate, current, and complete information. You are solely responsible for the security of your account credentials and all activity that occurs under your account. Accounts may not be transferred or sold.

Section 2

Our products

We make every effort to accurately represent our products. However, colors and appearance may vary depending on your device and display settings. We do not warrant that product appearance will exactly match what is shown on screen.

Product descriptions are subject to change without notice. We reserve the right to discontinue any product or limit quantities available to any person or region at our discretion.

Section 3

Orders

Placing an order constitutes an offer to purchase. Logen reserves the right to accept or decline any order. Your order is not confirmed until we accept it and process your payment. Please review your order carefully before submitting — we may be unable to accommodate cancellation requests once an order is accepted.

If we decline, modify, or cancel your order, we will notify you via the contact information you provided. All returns and exchanges are governed by our . Purchases are for personal or household use only — not for commercial resale or export.

Section 4

Prices & billing

Prices are subject to change without notice. The price in effect at the time you place your order is the price you will be charged, as confirmed in your order confirmation email. Unless otherwise stated, prices do not include taxes, shipping, or import charges.

You agree to provide accurate and complete payment information. You represent that you are authorized to use the payment method provided, and that charges will be honored by your payment provider.

Section 5

Shipping & delivery

All delivery times are estimates and are not guaranteed. We are not liable for delays caused by shipping carriers, customs, or events outside our control. Once your order is transferred to a carrier, risk of loss passes to you.

Section 6

Intellectual property

All content on the Services — including text, images, graphics, trademarks, and design — is owned by Logen or its licensors and is protected by applicable intellectual property laws. You may use the Services for personal, non-commercial purposes only.

You may not reproduce, distribute, modify, or create derivative works from any material on the Services without our prior written consent. Logen's name, logo, and product names are trademarks of Logen. All rights not expressly granted are reserved.

Section 7

Third-party tools & links

The Services may include access to third-party tools or links to external websites. These are provided "as is" without warranty or endorsement from Logen. We have no control over third-party content and are not responsible for any harm, loss, or transactions arising from your use of external tools or sites.

Any use of optional third-party tools is entirely at your own risk. Please review the relevant third-party terms before engaging with their services.

Section 8

Relationship with Shopify

All sales are made directly with Logen. Shopify is our platform provider — it is not a party to your purchase and is not responsible for any aspect of your transaction.

By using the Services, you acknowledge that Shopify and its affiliates are released from any claims, damages, or liabilities arising from your purchases with Logen.

Section 9

Privacy

All personal information collected through the Services is handled in accordance with our . Because the Services are hosted by Shopify, Shopify also collects and processes certain information about your use of the Services. By using the Services, you acknowledge you have read both policies.

Section 10

Feedback

If you submit feedback, reviews, ideas, or suggestions to us, you grant Logen a perpetual, worldwide, royalty-free license to use, modify, and publish that content for any purpose, including improving the Services.

You represent that you own the rights to any feedback you submit, that it is accurate, and that it does not infringe on any third party's rights. We are under no obligation to keep feedback confidential or to compensate you for it.

Section 11

Prohibited uses & agents

You may use the Services for lawful purposes only. You may not use the Services to violate any law, infringe on intellectual property, transmit spam or malware, impersonate others, or interfere with the security or operation of the Services.

Automated access to the Services — including bots, scrapers, or AI agents — is prohibited unless the agent fully identifies itself in all HTTP requests using the format Agent/[agent name], does not mimic human behavior, and does not circumvent any access controls. We may limit or block automated access at any time.

We reserve the right to suspend or terminate your account without notice for any violation of these Terms.

Section 12

Disclaimers & limitation of liability

The Services and all products are provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that the Services will be uninterrupted, error-free, or free of inaccuracies.

To the fullest extent permitted by law, Logen, its partners, officers, employees, and affiliates will not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Services or any products purchased through them — including lost profits, lost data, or replacement costs — even if advised of the possibility of such damages.

Some jurisdictions do not allow certain warranty exclusions or liability limitations, so the above may not apply to you in full.

Section 13

Indemnification

You agree to indemnify and hold harmless Logen, Shopify, and their respective affiliates, officers, employees, and agents from any claims, losses, or liabilities — including reasonable legal fees — arising from your breach of these Terms, your violation of any law, or your use of the Services.

Section 14

General & governing law

These Terms are governed by the laws of the jurisdiction where Logen is headquartered. If any provision is found unenforceable, the remaining provisions continue in full force. Our failure to enforce any right under these Terms does not constitute a waiver of that right.

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Logen. We may update these Terms at any time by posting changes to this page. Continued use of the Services following any update constitutes acceptance of the revised Terms.

You may not assign your rights under these Terms without our prior written consent. We may assign our rights without notice.

Contact

Questions about these terms?

Reach us at .